11:09:25.056 16489-16489/ D/SalesforceHybridSDKManager: Setting up global syncs using config found in www/globalsyncs.json : Attempt to invoke virtual method 'byte ()' on a null object referenceĪt .SalesforceKeyGenerator.generateEncryptionKey(SalesforceKeyGenerator.java:209) 11:09:25.049 16489-16489/ E/SalesforceKeyGenerator: Exception thrown while getting encryption key 11:09:25.046 16489-16489/ E/Encryptor: Error during asymmetric decryptionĪt .engineDoFinal(AndroidKeyStoreCipherSpiBase.java:519)Īt (Cipher.java:2055)Īt .(Encryptor.java:365)Īt .(Encryptor.java:318)Īt .(Encryptor.java:299)Īt .SalesforceKeyGenerator.generateUniqueId(SalesforceKeyGenerator.java:227)Īt .SalesforceKeyGenerator.getUniqueId(SalesforceKeyGenerator.java:90)Īt .SalesforceKeyGenerator.getUniqueId(SalesforceKeyGenerator.java:79)Īt .SalesforceKeyGenerator.generateEncryptionKey(SalesforceKeyGenerator.java:208)Īt .SalesforceKeyGenerator.getEncryptionKey(SalesforceKeyGenerator.java:105)Īt .SalesforceSDKManager.getEncryptionKey(SalesforceSDKManager.java:1126)Īt .(SmartStoreSDKManager.java:160)Īt .(SmartStoreSDKManager.java:142)Īt .(SalesforceHybridSDKManager.java:172)Īt .ui.SalesforceDroidGapActivity.onCreate(SalesforceDroidGapActivity.java:111)Īt (Activity.java:7144)Īt (Activity.java:7135)Īt (Instrumentation.java:1271)Īt (ActivityThread.java:2931)Īt (ActivityThread.java:3086)Īt .execute(LaunchActivityItem.java:78)Īt .executeCallbacks(TransactionExecutor.java:108)Īt .execute(TransactionExecutor.java:68)Īt $H.handleMessage(ActivityThread.java:1816)Īt android.os.Handler.dispatchMessage(Handler.java:106)Īt android.os.Looper.loop(Looper.java:193)Īt (ActivityThread.java:6718)Īt .invoke(Native Method)Īt .RuntimeInit$n(RuntimeInit.java:493)Īt .ZygoteInit.main(ZygoteInit.java:858)Ĭaused by: : Unknown errorĪt (KeyStore.java:839)Īt .doFinal(KeyStoreCryptoOperationChunkedStreamer.java:224)Īt .engineDoFinal(AndroidKeyStoreCipherSpiBase.java:506) 11:09:24.719 16489-16489/? D/SalesforceHybridSDKManager: Setting up global store using config found in www/globalstore.json
#Salesforce inbox app crashing how to
We would like some advice as to what could be causing this issue and how to proceed. This bug is only occurring for one specific variant of the app. Our app has multiple variants, where things like app name, icon, and other resources are changed. This crash was not reproduce-able on identical devices with the same version of Android, so it may be specific to the exact Galaxy S8 and Pixel 3a devices we have in office. We have not been able to reproduce the issue with local builds, this only happens when our app is built through our Azure DevOps pipeline. The issue seems related to #1963, despite having upgraded to the SF Mobile SDK version that should have fixed this issue. We've been experiencing app crashes when our app is opened.